Senior Business Analyst Customer Domain with AI SDLC (f/m/d)

softwareXperts GmbH

ID: 10346

Our client is one of Austria's leading corporate and investment banks, with a presence in Central and Eastern Europe. One of its agile delivery units builds group-wide greenfield solutions for customer onboarding, customer lifecycle and master data management. The work takes place in international, cross-functional teams using cloud, API and AI technologies.

Location: Wien

Contract: Fulltime, longterm

Remote: Hybrid 2/3 days remote / week

Must haves

  • Requirements engineering / business analysis
  • AI-supported business analysis in the SDLC
  • API definition / service-oriented architectures

Nice to have

  • Customer master data management / customer onboarding
  • BPMN

Your Tasks

  • Analysis of complex business needs in customer onboarding, customer lifecycle and master data management.
  • Supporting the product owner with epics, user stories, backlog structuring, prioritisation and decision preparation.
  • Translating needs into testable requirements, acceptance criteria, process flows and API specifications.
  • Supporting API definition and service design.
  • Using AI tooling to improve requirements, test scenarios and documentation, and building prompt patterns and requirement templates.
  • Preparing and supporting user acceptance testing. Facilitating workshops and refinement sessions, working closely with architects, developers, testers, UX and data experts and business stakeholders.

Requirements

  • At least 5 years of experience in business analysis, requirements engineering, product analysis or a comparable role.
  • Very good knowledge of requirements engineering methods such as elicitation, documentation, validation, prioritisation and traceability.
  • Hands-on experience writing user stories, acceptance criteria, business rules and testable requirements.
  • Technical understanding of data management, API definitions and service-oriented architectures.
  • Experience in agile teams with product owners, developers, testers and architects.
  • Practical experience with or strong interest in AI-supported business analysis, and the ability to critically validate AI output.
  • An advantage: experience with customer master data management, customer onboarding or customer lifecycle, knowledge of Jira, Confluence, Miro and BPMN, understanding of data privacy, information security and responsible AI.
  • Excellent communication and facilitation skills.
  • Fluent English, German is a plus.

Benefits

  • Hybrid 2/3 days remote / week.
  • Long-term fulltime project.
  • Support throughout the application process by the recruiter.
  • 20 years of IT-recruitment experience, access to a huge talentpool and individual consulting.
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Hauptstandort

softwareXperts GmbH

Julius Raab-Promenade 26
3100 St. Pölten
Österreich