Senior ServiceNow Application Engineer

Standort: Wien, Österreich

Arbeitsform: Hybrid / On-Site

Gehalt: 75.000 € jährlich

Ein global führendes Unternehmen im Bereich Sports Technology sucht einen Senior ServiceNow Application Engineer für sein internationales Engineering-Team in Wien. In dieser Rolle wird die Entwicklung, Optimierung und Erweiterung der ServiceNow-Plattform vorangetrieben, inklusive Automatisierung, Self-Service-Initiativen und enterpriseweiter Digital-Transformation-Projekte.

Key Responsibilities

• Develop, configure, and maintain the ServiceNow platform and related applications.
• Act as the internal ServiceNow Subject Matter Expert and provide technical guidance across the organization.
• Design and implement workflows, integrations, and automation solutions using Flow Designer, IntegrationHub, and APIs.
• Collaborate with business stakeholders to gather requirements and translate them into scalable and maintainable technical solutions.
• Support platform governance, documentation, and best practices across the ServiceNow environment.
• Identify opportunities to improve operational efficiency through automation and process optimization.
• Mentor team members and contribute to knowledge sharing and technical development within the team.
• Participate in operational support and ensure service availability according to established SLAs.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3–5+ years of hands-on experience with ServiceNow development and administration.
• Strong knowledge of ServiceNow architecture, configuration, and core modules such as ITSM, ITOM, and CSM.
• Experience with JavaScript, Glide scripting, HTML, CSS, and AngularJS.
• Solid understanding of REST and SOAP APIs as well as enterprise application integrations.
• Experience with Flow Designer, IntegrationHub, and workflow automation.
• Familiarity with ITIL, Agile, DevOps, CI/CD, and ServiceNow development best practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Fluent English communication skills.

What the Company Offers

• Opportunity to work for a global leader in sports technology.
• International and highly collaborative engineering environment.
• Continuous learning and certification support for ServiceNow technologies.
• Exposure to large-scale enterprise systems and automation initiatives.
• Modern technology stack and innovative projects.
• Long-term career development and growth opportunities.
• Inclusive company culture with a strong focus on teamwork and knowledge sharing.

Bewerbungen werden unter der Referenznummer 111.052 bevorzugt über das ISG-Karriereportal oder per E-Mail entgegengenommen. Kontakt: ISG International Service Group, Carla Candelaria Santiago, application.candelaria@isg.com.