Beschreibung

We are looking for a IT Application Engineer – Salesforce to drive the design, configuration, and support of our Salesforce platform. This role combines solution architecture with hands-on system configuration and user support. The ideal candidate is both strategic and technical, able to translate business requirements into scalable Salesforce solutions while ensuring the platform is running smoothly for all users.

At INNIO we offer you:

• Diverse, inclusive, and international working environment 
• Flexible working hours & home office 
• Wide range of sports and health offers, e.g., various sports groups and an excellent canteen with balanced meals 
• Moving cost support for new employees in accordance with policy
• Good public transport connections, climate ticket & free parking spaces 
• Central location in the Alps with endless outdoor and leisure options  

Your Responsibilities: 

• Analyze business processes and requirements to design scalable Salesforce solutions
• Collaborate with stakeholders to define best practices, governance, and roadmap alignment
• Drive projects implementation in alignment with business goals Advise and closely collaborate with external consultants and developers
• Configure Salesforce objects, fields, workflows, validation rules, page layouts, record types and other relevant setups
• Build and maintain custom reports, dashboards, and Lightning pages
• Coordinate the resolution of Salesforce-related support issues
• Monitor system performance and data integrity and conduct regular audits
• Maintain technical documentation, process diagrams, and configuration guides

Your Profile:

• Bachelor's or Master’s degree in Computer Science, Information Systems or equivalent
• Several years of functional Salesforce experience
• Experience in software architecture and technical design in CRM systems 
• Exposure to Apex, SOQL, and integration concepts (REST, SOAP)
• Salesforce certifications are highly appreciated 
• Strong analytical and problem-solving skills 
• Excellent communication, stakeholder management, and documentation skills